How CleaningBiz AI Works
A comprehensive guide to our AI-powered solution for cleaning businesses
Platform Overview
CleaningBiz AI is a comprehensive automation platform designed specifically for cleaning businesses. Our solution combines artificial intelligence, powerful integrations, and industry-specific tools to help cleaning businesses automate customer acquisition, booking management, and payment processing.
The platform seamlessly integrates with Retell AI for voice agents, Thumbtack for lead generation, and Square for payment processing, creating an end-to-end solution that handles everything from initial customer contact to payment collection.
Engagement
Rate
Powerful Integrations
CleaningBiz AI seamlessly connects with industry-leading platforms to automate your entire business workflow
ChatGPT
Our intelligent AI integration powered by ChatGPT handles complex conversations and provides natural language understanding.
Natural language processing
Intelligent response generation
Customer data collection
Contextual conversation handling
Twilio
Seamlessly handle SMS and voice communications with our robust Twilio integration.
Automated SMS messaging
Voice call support
Reliable message delivery
Two-way communication
Thumbtack
Automatically capture and process leads from Thumbtack through our webhook integration.
Automated lead capture
Real-time lead processing
Webhook integration
Lead qualification
Square
Process payments seamlessly with our Square payment gateway integration.
Secure payment processing
Automatic invoicing
Pre-authorization support
Payment status tracking
How It Works
Understand the automated workflow that powers your cleaning business
1. Lead Generation
Leads are automatically captured from Thumbtack via webhook integration or can be manually added to the system.
Automatic lead data collection from Thumbtack
Manual lead entry option available
2. Initial Contact
The system automatically sends an SMS to the lead's phone number to initiate contact.
Automated SMS sent immediately to new leads
SMS AI Agent handles text conversations
3. Follow-up Call
If the lead doesn't respond to the SMS within 5 minutes, the system automatically triggers an outbound call using Retell AI.
Automated outbound calling via Retell
Natural voice conversation with potential clients
4. Booking Process
When a lead shows interest, the AI agent collects all necessary details and creates a booking in the system.
Collection of property details (square footage, bedrooms, bathrooms)
Service selection based on your configured pricing
Scheduling based on cleaner availability
5. Payment Processing
After booking confirmation, an invoice is automatically generated and shared with the client for payment.
Automatic invoice generation
Secure payment processing via Square
Option for instant payment or pre-authorization
Launch Your AI Assistant
From zero to hero in 7 simple steps
1. Create Your Account
Sign up in less than 60 seconds and unlock the power of AI for your cleaning business.
- Quick email verification
- Secure authentication
2. Set Up Your Business
Customize your business profile with your brand identity and service area.
- Define your service territory
- Upload your logo and branding
3. Connect Retell AI
Integrate with Retell AI to give your virtual assistant a voice that sounds human.
- Set up your business phone
- Configure your AI voice agent
4. Connect Thumbtack
Automatically capture and process leads from Thumbtack in real-time.
- Instant lead notifications
- Automated follow-up system
5. Connect Square
Set up secure payment processing and automated invoicing with Square.
- Secure payment processing
- Automated invoicing system
6. Customize Sarah
Personalize your AI assistant's personality, services, and conversation flow.
- Adjust voice and personality
- Set up your service pricing
7. Launch Your AI
Test your setup and activate your AI assistant to start handling calls and bookings.
- Run a complete system test
- Activate and go live
Ready to Transform Your Business?
Get started today and let Sarah handle your customer calls while you focus on growing your business.
See Sarah In Action
Watch how our AI assistant handles real customer interactions
Sarah - CEO Cleaners
AI AssistantWatch Sarah in Action
Natural Conversation
Sarah engages in natural, flowing conversation that sounds completely human.
Accurate Quotes
Sarah collects property details to provide precise, personalized cleaning quotes.
Instant Booking
Sarah can schedule appointments and process payments in real-time.
Watch Full Demo
See a complete customer interaction from start to finish
Frequently Asked Questions
Everything you need to know about CleaningBiz AI
CleaningBiz AI is an intelligent virtual assistant platform specifically designed for cleaning businesses. It combines advanced AI technology with industry-specific knowledge to automate customer interactions, lead capture, appointment scheduling, and payment processing.
Our AI assistant, Sarah, can handle phone calls, answer customer questions, provide quotes, and book appointments - all while sounding completely human and representing your brand professionally.
Most cleaning businesses can complete the entire setup process in under 2 hours. The basic account creation takes just minutes, while integrating with third-party services and configuring your AI assistant's personality and services might take a bit longer.
Our step-by-step guide walks you through each part of the process, and our support team is available to help if you encounter any issues.
No technical skills are required! CleaningBiz AI is designed to be user-friendly for cleaning business owners regardless of technical background. Our setup wizard guides you through each step with clear instructions and visual aids.
For the integrations with services like Square and Thumbtack, we provide direct links and step-by-step instructions. If you ever need help, our support team can assist you via chat or schedule a screen-sharing session to walk you through any challenging steps.
CleaningBiz AI offers flexible pricing plans starting at $99/month for our Basic plan, which includes up to 100 AI-handled calls per month. Our Professional plan at $199/month includes up to 300 calls and additional features like priority support and advanced analytics.
For larger cleaning businesses, our Enterprise plan offers custom pricing with unlimited calls and dedicated account management. All plans include a 14-day free trial so you can experience the full benefits before committing.
The CleaningBiz AI subscription covers all core platform features. However, there may be additional costs from third-party services:
- Retell AI: Requires a separate subscription (starting at $49/month) for voice AI capabilities
- Square: Standard payment processing fees apply (typically 2.9% + $0.30 per transaction)
- Thumbtack: Standard lead fees apply based on your Thumbtack plan
- Phone number: If you choose to get a new dedicated number rather than using your existing business line
We're transparent about these costs during the setup process, and many businesses find that the time saved and increased booking rates more than offset these expenses.
Yes, you can cancel your CleaningBiz AI subscription at any time with no cancellation fees. Your service will continue until the end of your current billing cycle.
If you cancel during your 14-day free trial, you won't be charged at all. We believe in earning your business every month through the value we provide, not through restrictive contracts.
CleaningBiz AI currently integrates with the following services:
- Retell AI: For voice AI and phone call handling
- Square: For payment processing and invoicing
- Thumbtack: For lead capture and management
- Google Calendar: For appointment scheduling
- Twilio: For SMS notifications
- Mailchimp: For email marketing
We're constantly adding new integrations based on customer feedback. If there's a specific service you'd like to see integrated, please let us know!
No, the integrations are modular and optional. You can choose which ones make sense for your business:
- Retell AI is strongly recommended as it powers the voice capabilities
- Square is recommended if you want to accept payments through the platform
- Thumbtack is only necessary if you use Thumbtack for lead generation
- Other integrations can be added as needed
Many businesses start with just the core Retell AI integration and add others as they become comfortable with the system.
Yes, you can use your existing business phone number with CleaningBiz AI through Retell's call forwarding feature. This allows you to maintain your established business identity while leveraging our AI capabilities.
Alternatively, you can get a new dedicated number through Retell specifically for your AI assistant. Some businesses prefer this approach to keep their personal line separate or to track AI-generated leads more easily.
The Retell AI voices used by CleaningBiz AI are remarkably natural and human-like. Most callers cannot distinguish them from a real person. The voices include natural speech patterns, appropriate pauses, and conversational fillers that make them sound authentic.
You can listen to sample conversations on our demo page to hear the quality for yourself. The voices can be customized with different accents, tones, and speaking styles to match your brand identity.
Sarah, our AI assistant, can handle a wide range of customer interactions:
- Answer common questions about your services
- Collect customer information (name, address, contact details)
- Gather property details (square footage, number of rooms, etc.)
- Provide accurate quotes based on your pricing structure
- Schedule appointments within your business hours
- Process payments and send confirmation details
- Follow up with leads who haven't booked
- Handle appointment rescheduling and cancellations
Sarah is trained specifically for the cleaning industry and understands common terminology, service types, and customer concerns.
While our AI assistant is highly capable, there may be complex situations it can't handle. In these cases:
- The AI will politely explain that it needs to transfer the call to a human team member
- You'll receive an immediate notification via your preferred method (SMS, email, or app alert)
- If you're available, you can take over the call directly
- If you're unavailable, the AI will take a detailed message and schedule a callback
- All information collected before the transfer is saved and accessible to you
Over time, the AI learns from these situations and improves its handling of similar scenarios in the future.
Still Have Questions?
Our support team is ready to help you with any questions about setting up or using CleaningBiz AI.
Need Help?
Our support team is ready to assist you with any questions or issues
Contact Information
info@cleaningbizai.com
+1 (206) 279-0892
Monday - Friday, 9am - 5pm EST
Advanced AI Capabilities
Powered by cutting-edge technology that adapts to your business
Dynamic System Prompts
Our AI Voice Agent uses a sophisticated template system that automatically customizes conversations for your business:
- Templates stored in database with placeholders for business details
- Runtime substitution of company name, services, hours, and pricing
- Intelligent fallbacks to defaults when specific settings aren't available
// Dynamic prompt generation
function generatePrompt(business) {
return template.replace(
"",
business.name || "our cleaning service"
);
}Intelligent Conversation Flow
Sarah follows a structured conversation flow optimized for cleaning service inquiries:
Greeting & Introduction
Sarah introduces herself and identifies your business
Customer Information
Collects name, phone, email, and address
Property Details
Gathers square footage, bedrooms, bathrooms
Service Selection
Presents options and provides pricing
Scheduling & Confirmation
Books appointment and sends confirmation
Smart Conversation Summaries
Sarah automatically extracts key information from conversations for booking and follow-up:
Example Summary:
Powerful Tools & Integrations
Sarah leverages a suite of integrated tools to deliver a seamless experience:
Availability Checker
Price Calculator
Booking System
Notification System
Ready to Experience AI-Powered Customer Service?
Join the growing number of cleaning businesses transforming their operations with CleaningBiz AI.