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FAQs
Frequently Asked Questions
Find quick answers to common questions about our platform
We strive to respond to all inquiries within 1 business hour during our regular support hours (9am to 5pm EST, Monday through Friday). For inquiries received outside of business hours, we'll respond on the next business day. For urgent matters, we recommend calling our support line directly.
Yes, we offer comprehensive technical support for all our customers. Our Professional and Enterprise plans include priority support with faster response times. You can reach our technical support team via email, phone, or through the in-app chat feature. We also have an extensive knowledge base with tutorials and troubleshooting guides.
Absolutely! We offer personalized demos for businesses interested in our platform. During the demo, one of our product specialists will walk you through the features most relevant to your business needs and answer any questions you may have. To schedule a demo, simply fill out the contact form on this page or email us at sales@cleaningbizai.com.
Yes, we offer custom solutions for larger cleaning businesses with specific needs. Our Enterprise plan includes custom integrations, dedicated account management, and tailored features to meet your unique requirements. Contact our sales team to discuss your specific needs and how we can customize our platform for your business.
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